All of the technology sector is being negatively affected by the economy. This is especially true for Dell. This has been coming for a long time! You can't provide the worst customer service in the industry then expect people to stay around.
Today Dell reported the worst fourth-quarter profit since 2002. This is down 48% since last year.
So, what does Dell plan to do about this problem? Further cost reductions. And you thought that their customer service was bad now. Just wait!
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