This is something that I have been saying for some time. People love Apple. I can't think of a single person that has not had a problem with a PC, especially now that Vista is with us.
The American Customer Satisfaction Index (ACSI) on Tuesday gave Apple the highest score ever for a computer company. Apple received a score of 85 while it's closest competitor, Dell, received a 75. That said, this is an increase in customer satisfaction for Dell.
The reason that people buy Apple products is customer service. I don't know about you, but if I never had to talk to another offshore Call Center my life would be great!
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